Incidents | Rhinoworks Incidents reported on status page for Rhinoworks https://status.rhino.works/ https://d1lppblt9t2x15.cloudfront.net/logos/5860644b84885580c5d8ac83d39253c3.png Incidents | Rhinoworks https://status.rhino.works/ en Intermittent Worker Availability https://status.rhino.works/incident/606489 Fri, 20 Jun 2025 23:00:52 +0000 https://status.rhino.works/incident/606489#d4c66542df8c678dd292b2ae99361b24504173b9559490b899e7e6234b4f06f7 Maintenance completed Intermittent Worker Availability https://status.rhino.works/incident/606489 Fri, 20 Jun 2025 23:00:52 +0000 https://status.rhino.works/incident/606489#d4c66542df8c678dd292b2ae99361b24504173b9559490b899e7e6234b4f06f7 Maintenance completed Intermittent Worker Availability https://status.rhino.works/incident/606489 Fri, 20 Jun 2025 22:00:52 -0000 https://status.rhino.works/incident/606489#5c84fbd474198886dea844f40cc72b5eab3ece23fbdf404780980983207035e4 We will be performing backplane upgrades on our Worker Cluster, which may cause intermittent availability issues on Analytics. Intermittent Worker Availability https://status.rhino.works/incident/606489 Fri, 20 Jun 2025 22:00:52 -0000 https://status.rhino.works/incident/606489#5c84fbd474198886dea844f40cc72b5eab3ece23fbdf404780980983207035e4 We will be performing backplane upgrades on our Worker Cluster, which may cause intermittent availability issues on Analytics. Rhino.works Accounts and Billing recovered https://status.rhino.works/ Fri, 11 Apr 2025 06:02:38 +0000 https://status.rhino.works/#99d66847ed2a73a4b11a0edabece9e50e407c25f617da5c67493f502a1dc7387 Rhino.works Accounts and Billing recovered Rhino.works Accounts and Billing went down https://status.rhino.works/ Fri, 11 Apr 2025 06:00:36 +0000 https://status.rhino.works/#99d66847ed2a73a4b11a0edabece9e50e407c25f617da5c67493f502a1dc7387 Rhino.works Accounts and Billing went down Project and Calc Unavailability During Upgrade Preparation https://status.rhino.works/incident/542554 Wed, 09 Apr 2025 14:15:47 +0000 https://status.rhino.works/incident/542554#c8ecfabfa1bfc8c59c85da897fca352365fd19172b9f5fdcf59239985a1b0059 Maintenance completed Project and Calc Unavailability During Upgrade Preparation https://status.rhino.works/incident/542554 Wed, 09 Apr 2025 14:15:47 -0000 https://status.rhino.works/incident/542554#c44e90e9083b1d471f4c940d4d71d6b62b03bb96518ae3e9e3b7fe7e2ce252b5 Some projects and calculations systems may be temporarily unavailable while we prepare for a system upgrade. This process should take roughly 2 hours. Project and Calc Unavailability During Upgrade Preparation https://status.rhino.works/incident/542554 Wed, 09 Apr 2025 14:15:47 +0000 https://status.rhino.works/incident/542554#c8ecfabfa1bfc8c59c85da897fca352365fd19172b9f5fdcf59239985a1b0059 Maintenance completed Project and Calc Unavailability During Upgrade Preparation https://status.rhino.works/incident/542554 Wed, 09 Apr 2025 14:15:47 -0000 https://status.rhino.works/incident/542554#c44e90e9083b1d471f4c940d4d71d6b62b03bb96518ae3e9e3b7fe7e2ce252b5 Some projects and calculations systems may be temporarily unavailable while we prepare for a system upgrade. This process should take roughly 2 hours. Project and Calc Unavailability During Upgrade Preparation https://status.rhino.works/incident/542554 Wed, 09 Apr 2025 13:20:16 -0000 https://status.rhino.works/incident/542554#c44e90e9083b1d471f4c940d4d71d6b62b03bb96518ae3e9e3b7fe7e2ce252b5 Some projects and calculations systems may be temporarily unavailable while we prepare for a system upgrade. This process should take roughly 2 hours. Project and Calc Unavailability During Upgrade Preparation https://status.rhino.works/incident/542554 Wed, 09 Apr 2025 13:20:16 -0000 https://status.rhino.works/incident/542554#c44e90e9083b1d471f4c940d4d71d6b62b03bb96518ae3e9e3b7fe7e2ce252b5 Some projects and calculations systems may be temporarily unavailable while we prepare for a system upgrade. This process should take roughly 2 hours. Upstream Connectivity Issues Affecting Calculation Workers https://status.rhino.works/incident/537459 Mon, 31 Mar 2025 17:24:53 +0000 https://status.rhino.works/incident/537459#2087141c51bb3c83b962620bf4b0d280b551b1f3f7411953f0e0b1fbdcb1eb8c Maintenance completed Upstream Connectivity Issues Affecting Calculation Workers https://status.rhino.works/incident/537459 Mon, 31 Mar 2025 16:50:35 -0000 https://status.rhino.works/incident/537459#affde2a03988ef346c91bdf4223f0b87ba66a11c26925dd133b0ed2182679c6a The issue has been resolved. System Maintenance https://status.rhino.works/incident/507300 Wed, 05 Feb 2025 04:59:04 +0000 https://status.rhino.works/incident/507300#f5241c8e96bf546084bbad26cf119d261820a08c950dd659f009617bb4a1ba64 Maintenance completed System Maintenance https://status.rhino.works/incident/507300 Wed, 05 Feb 2025 04:59:04 +0000 https://status.rhino.works/incident/507300#f5241c8e96bf546084bbad26cf119d261820a08c950dd659f009617bb4a1ba64 Maintenance completed System Maintenance https://status.rhino.works/incident/507300 Wed, 05 Feb 2025 02:00:04 -0000 https://status.rhino.works/incident/507300#b7fb4695ceaae2b9a8cfbb93d42a4bf720c9b5cec0ad322c453b8a4164714f11 We will be performing system maintenance this evening. During this time, dashboard projects will be recalculating in preparation for a new update. System Maintenance https://status.rhino.works/incident/507300 Wed, 05 Feb 2025 02:00:04 -0000 https://status.rhino.works/incident/507300#b7fb4695ceaae2b9a8cfbb93d42a4bf720c9b5cec0ad322c453b8a4164714f11 We will be performing system maintenance this evening. During this time, dashboard projects will be recalculating in preparation for a new update. System Maintenance https://status.rhino.works/incident/452746 Wed, 30 Oct 2024 03:00:11 +0000 https://status.rhino.works/incident/452746#59d5088c2581df3eb582fcbaa3e7450066f8e1c0be79c1667d16d6164eae8f0b Maintenance completed System Maintenance https://status.rhino.works/incident/452746 Wed, 30 Oct 2024 03:00:11 +0000 https://status.rhino.works/incident/452746#59d5088c2581df3eb582fcbaa3e7450066f8e1c0be79c1667d16d6164eae8f0b Maintenance completed System Maintenance https://status.rhino.works/incident/452746 Wed, 30 Oct 2024 00:00:11 -0000 https://status.rhino.works/incident/452746#5759b72e6851e70132a7a29c97d58f12dbabe8dea5d99666d13ca61c46c7bf8e During this time we will be performing maintenance on our systems, and some projects may appear processing or unavailable during this time. System Maintenance https://status.rhino.works/incident/452746 Wed, 30 Oct 2024 00:00:11 -0000 https://status.rhino.works/incident/452746#5759b72e6851e70132a7a29c97d58f12dbabe8dea5d99666d13ca61c46c7bf8e During this time we will be performing maintenance on our systems, and some projects may appear processing or unavailable during this time. Issues with Projects Availability https://status.rhino.works/incident/292806 Fri, 01 Dec 2023 14:36:00 -0000 https://status.rhino.works/incident/292806#244e26d1f5afa6f71dd85bb72c77d9a34ad1d6c3f01eb5b28a225d741b0e9ea5 The issue has been resolved. Issues with Projects Availability https://status.rhino.works/incident/292806 Fri, 01 Dec 2023 14:36:00 -0000 https://status.rhino.works/incident/292806#244e26d1f5afa6f71dd85bb72c77d9a34ad1d6c3f01eb5b28a225d741b0e9ea5 The issue has been resolved. Issues with Projects Availability https://status.rhino.works/incident/292806 Fri, 01 Dec 2023 14:36:00 -0000 https://status.rhino.works/incident/292806#244e26d1f5afa6f71dd85bb72c77d9a34ad1d6c3f01eb5b28a225d741b0e9ea5 The issue has been resolved. Issues with Projects Availability https://status.rhino.works/incident/292806 Tue, 28 Nov 2023 14:34:00 -0000 https://status.rhino.works/incident/292806#498bf26783961d138ab9240a7317806fe9223af2d050bcb995831e928c66fb44 We've identified the issue and we're working on a resolution. The issue seems to impact only a few users and projects are still created, but do not appear correctly on the list. Issues with Projects Availability https://status.rhino.works/incident/292806 Tue, 28 Nov 2023 14:34:00 -0000 https://status.rhino.works/incident/292806#498bf26783961d138ab9240a7317806fe9223af2d050bcb995831e928c66fb44 We've identified the issue and we're working on a resolution. The issue seems to impact only a few users and projects are still created, but do not appear correctly on the list. Issues with Projects Availability https://status.rhino.works/incident/292806 Tue, 28 Nov 2023 14:34:00 -0000 https://status.rhino.works/incident/292806#498bf26783961d138ab9240a7317806fe9223af2d050bcb995831e928c66fb44 We've identified the issue and we're working on a resolution. The issue seems to impact only a few users and projects are still created, but do not appear correctly on the list. Issues with Projects Availability https://status.rhino.works/incident/292806 Mon, 27 Nov 2023 14:38:00 -0000 https://status.rhino.works/incident/292806#1e10a00a24ea263f03641a72607f010d855b1cf0e3961340ab39bd1f427440e0 We're investigating issues with projects availability this morning. Issues with Projects Availability https://status.rhino.works/incident/292806 Mon, 27 Nov 2023 14:38:00 -0000 https://status.rhino.works/incident/292806#1e10a00a24ea263f03641a72607f010d855b1cf0e3961340ab39bd1f427440e0 We're investigating issues with projects availability this morning. Issues with Projects Availability https://status.rhino.works/incident/292806 Mon, 27 Nov 2023 14:38:00 -0000 https://status.rhino.works/incident/292806#1e10a00a24ea263f03641a72607f010d855b1cf0e3961340ab39bd1f427440e0 We're investigating issues with projects availability this morning. Potential Intermittent Availability Issues https://status.rhino.works/incident/270878 Tue, 17 Oct 2023 14:57:00 -0000 https://status.rhino.works/incident/270878#f67a4fe0017780cfe91315e793499d4a6de72ddf6306ca6f2dbc53f2f5214e21 Issue is now resolved Potential Intermittent Availability Issues https://status.rhino.works/incident/270878 Tue, 17 Oct 2023 14:57:00 -0000 https://status.rhino.works/incident/270878#f67a4fe0017780cfe91315e793499d4a6de72ddf6306ca6f2dbc53f2f5214e21 Issue is now resolved Potential Intermittent Availability Issues https://status.rhino.works/incident/270878 Tue, 10 Oct 2023 17:54:00 -0000 https://status.rhino.works/incident/270878#4fbad01634f19544f480b1f86d3ef5859cc636c9beb27395cbcb2199d63ec283 Our Upstream Cloud Provider has issued a notice regarding potential stability issues in their cloud orchestration platform. At this time, rhino.works services are unaffected but our team is monitoring any potential impact this may cause. Potential Intermittent Availability Issues https://status.rhino.works/incident/270878 Tue, 10 Oct 2023 17:54:00 -0000 https://status.rhino.works/incident/270878#4fbad01634f19544f480b1f86d3ef5859cc636c9beb27395cbcb2199d63ec283 Our Upstream Cloud Provider has issued a notice regarding potential stability issues in their cloud orchestration platform. At this time, rhino.works services are unaffected but our team is monitoring any potential impact this may cause. Schedule Processor Issues https://status.rhino.works/incident/211990 Thu, 25 May 2023 17:00:00 +0000 https://status.rhino.works/incident/211990#fb3255884dd6b57ba64d8cbc195efec08e37c73abddd6adea0032220bc6050fe Maintenance completed Schedule Processor Issues https://status.rhino.works/incident/211990 Thu, 25 May 2023 17:00:00 +0000 https://status.rhino.works/incident/211990#fb3255884dd6b57ba64d8cbc195efec08e37c73abddd6adea0032220bc6050fe Maintenance completed Schedule Processor Issues https://status.rhino.works/incident/211990 Thu, 25 May 2023 17:00:00 +0000 https://status.rhino.works/incident/211990#fb3255884dd6b57ba64d8cbc195efec08e37c73abddd6adea0032220bc6050fe Maintenance completed Schedule Processor Issues https://status.rhino.works/incident/211990 Thu, 25 May 2023 15:00:00 -0000 https://status.rhino.works/incident/211990#0a5781aa657f2b924c72718d898322c37ba3073e73f8bcfa2e73145c27a47021 We're currently experiencing an issue with our Dashboard Processing Queue which is causing reports to be calculated multiple times per project. We're currently working on a fix, as a result all calculation operations are currently suspended to ensure the validity of calculations. Schedule Processor Issues https://status.rhino.works/incident/211990 Thu, 25 May 2023 15:00:00 -0000 https://status.rhino.works/incident/211990#0a5781aa657f2b924c72718d898322c37ba3073e73f8bcfa2e73145c27a47021 We're currently experiencing an issue with our Dashboard Processing Queue which is causing reports to be calculated multiple times per project. We're currently working on a fix, as a result all calculation operations are currently suspended to ensure the validity of calculations. Schedule Processor Issues https://status.rhino.works/incident/211990 Thu, 25 May 2023 15:00:00 -0000 https://status.rhino.works/incident/211990#0a5781aa657f2b924c72718d898322c37ba3073e73f8bcfa2e73145c27a47021 We're currently experiencing an issue with our Dashboard Processing Queue which is causing reports to be calculated multiple times per project. We're currently working on a fix, as a result all calculation operations are currently suspended to ensure the validity of calculations. Scheduler Maintenance https://status.rhino.works/incident/195189 Wed, 12 Apr 2023 04:00:00 +0000 https://status.rhino.works/incident/195189#ab1e255b2dd620ca5c4150af85ee3e6c0d27a3cc2678d99f482424bb4add1225 Maintenance completed Scheduler Maintenance https://status.rhino.works/incident/195189 Wed, 12 Apr 2023 04:00:00 +0000 https://status.rhino.works/incident/195189#ab1e255b2dd620ca5c4150af85ee3e6c0d27a3cc2678d99f482424bb4add1225 Maintenance completed Scheduler Maintenance https://status.rhino.works/incident/195189 Wed, 12 Apr 2023 02:00:00 -0000 https://status.rhino.works/incident/195189#65ddecff54adf4e2efc64bafe9b0322bcdb1573adfb4dc3362886aa64095407b We will be performing maintenance on our schedule processors after-hours in order to apply fixes to ensure the failure method identified in the previous downtime no longer occurs. Scheduler Maintenance https://status.rhino.works/incident/195189 Wed, 12 Apr 2023 02:00:00 -0000 https://status.rhino.works/incident/195189#65ddecff54adf4e2efc64bafe9b0322bcdb1573adfb4dc3362886aa64095407b We will be performing maintenance on our schedule processors after-hours in order to apply fixes to ensure the failure method identified in the previous downtime no longer occurs. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 19:34:00 -0000 https://status.rhino.works/incident/195165#dbd74be878d9f6a440d5f6dd82f64db1e247b1bfaebe749cacd8c3c9f5b39ede We're waiting on less than 50 large projects to finish recalculating. This issue has been resolved. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 19:34:00 -0000 https://status.rhino.works/incident/195165#dbd74be878d9f6a440d5f6dd82f64db1e247b1bfaebe749cacd8c3c9f5b39ede We're waiting on less than 50 large projects to finish recalculating. This issue has been resolved. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 19:34:00 -0000 https://status.rhino.works/incident/195165#dbd74be878d9f6a440d5f6dd82f64db1e247b1bfaebe749cacd8c3c9f5b39ede We're waiting on less than 50 large projects to finish recalculating. This issue has been resolved. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 18:08:00 -0000 https://status.rhino.works/incident/195165#8e1d38f3e97db43cf3019174ef34cbbba2fb6e16a61f28706ec69fa9ae42ff9c We have re-sent all projects for calculations to ensure all data is up to date. Thank you for your patience! Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 18:08:00 -0000 https://status.rhino.works/incident/195165#8e1d38f3e97db43cf3019174ef34cbbba2fb6e16a61f28706ec69fa9ae42ff9c We have re-sent all projects for calculations to ensure all data is up to date. Thank you for your patience! Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 18:08:00 -0000 https://status.rhino.works/incident/195165#8e1d38f3e97db43cf3019174ef34cbbba2fb6e16a61f28706ec69fa9ae42ff9c We have re-sent all projects for calculations to ensure all data is up to date. Thank you for your patience! Issues with Account Login https://status.rhino.works/incident/195175 Tue, 11 Apr 2023 17:39:00 -0000 https://status.rhino.works/incident/195175#69951eea949cbd251e5401cf1aa1f0f8a35cf15eb7a8524cdb302ab352816637 This issue is now resolved. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 17:39:00 -0000 https://status.rhino.works/incident/195165#3794e458c1be9b2dc4c837310602a081806833f1bee3bf3ba11ce2d71aaf09dd Issues with login have been resolved, we are now tackling some reports of data regression. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 17:39:00 -0000 https://status.rhino.works/incident/195165#3794e458c1be9b2dc4c837310602a081806833f1bee3bf3ba11ce2d71aaf09dd Issues with login have been resolved, we are now tackling some reports of data regression. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 17:39:00 -0000 https://status.rhino.works/incident/195165#3794e458c1be9b2dc4c837310602a081806833f1bee3bf3ba11ce2d71aaf09dd Issues with login have been resolved, we are now tackling some reports of data regression. Issues with Account Login https://status.rhino.works/incident/195175 Tue, 11 Apr 2023 17:12:00 -0000 https://status.rhino.works/incident/195175#557367abd854d4dae39ae74375dea3479d264392879b4019cf4a2406a26d0257 Heroku Support has identified that their platform is currently having an outage, which is hosting Rhino.works Accounts. We're currently trying to find a path to resolve this issue. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 17:10:00 -0000 https://status.rhino.works/incident/195165#45bdcc30a7b6ded49555edcdf66a874c56b2b595c7793eae93076accd753b764 Due to an adjacent issue with [Account Login](https://status.rhino.works/incident/195175), all Analytics services are currently unavailable. This is not related to the Schedule Processing issues. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 17:10:00 -0000 https://status.rhino.works/incident/195165#45bdcc30a7b6ded49555edcdf66a874c56b2b595c7793eae93076accd753b764 Due to an adjacent issue with [Account Login](https://status.rhino.works/incident/195175), all Analytics services are currently unavailable. This is not related to the Schedule Processing issues. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 17:10:00 -0000 https://status.rhino.works/incident/195165#45bdcc30a7b6ded49555edcdf66a874c56b2b595c7793eae93076accd753b764 Due to an adjacent issue with [Account Login](https://status.rhino.works/incident/195175), all Analytics services are currently unavailable. This is not related to the Schedule Processing issues. Issues with Account Login https://status.rhino.works/incident/195175 Tue, 11 Apr 2023 17:04:00 -0000 https://status.rhino.works/incident/195175#fad57fe788bb80cbfd4f6a0ca0f1b78024d4ffcc197042daed51430113f13184 We're currently tracing a secondary issue with our Account System unable to process logins to Analytics. We'll update this page with any new information. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 16:54:00 -0000 https://status.rhino.works/incident/195165#0201501b8e111d8c6c70c52d975f8524737bcb8484e3d5499f28493bb8b62e97 We have identified the issues and have implemented changes to address them. We appeared to have an intermittent outage in our server connectivity which caused several projects to fail processing. We're currently re-sending all stalled projects through the queue. This may take a few minutes as the volume of the backlog dissipates, but we are currently seeing projects complete processing successfully. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 16:54:00 -0000 https://status.rhino.works/incident/195165#0201501b8e111d8c6c70c52d975f8524737bcb8484e3d5499f28493bb8b62e97 We have identified the issues and have implemented changes to address them. We appeared to have an intermittent outage in our server connectivity which caused several projects to fail processing. We're currently re-sending all stalled projects through the queue. This may take a few minutes as the volume of the backlog dissipates, but we are currently seeing projects complete processing successfully. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 16:54:00 -0000 https://status.rhino.works/incident/195165#0201501b8e111d8c6c70c52d975f8524737bcb8484e3d5499f28493bb8b62e97 We have identified the issues and have implemented changes to address them. We appeared to have an intermittent outage in our server connectivity which caused several projects to fail processing. We're currently re-sending all stalled projects through the queue. This may take a few minutes as the volume of the backlog dissipates, but we are currently seeing projects complete processing successfully. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 16:41:00 -0000 https://status.rhino.works/incident/195165#62d45515192f4e6406d08cbfd986707ba31d33d544b20126b2d2818146e9a802 We are currently working on an issue with schedules not being processed, we will update this page with more information as we have it. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 16:41:00 -0000 https://status.rhino.works/incident/195165#62d45515192f4e6406d08cbfd986707ba31d33d544b20126b2d2818146e9a802 We are currently working on an issue with schedules not being processed, we will update this page with more information as we have it. Issues with Schedule Processing https://status.rhino.works/incident/195165 Tue, 11 Apr 2023 16:41:00 -0000 https://status.rhino.works/incident/195165#62d45515192f4e6406d08cbfd986707ba31d33d544b20126b2d2818146e9a802 We are currently working on an issue with schedules not being processed, we will update this page with more information as we have it. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 19:00:00 +0000 https://status.rhino.works/incident/192487#5675f91533ea43ecba0a698fb29d4a298d3d43d3e297c912815490e45c72ba98 Maintenance completed Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 19:00:00 +0000 https://status.rhino.works/incident/192487#5675f91533ea43ecba0a698fb29d4a298d3d43d3e297c912815490e45c72ba98 Maintenance completed Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 19:00:00 +0000 https://status.rhino.works/incident/192487#5675f91533ea43ecba0a698fb29d4a298d3d43d3e297c912815490e45c72ba98 Maintenance completed Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 18:03:48 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 18:03:48 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 18:03:48 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:54:29 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:54:29 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:54:29 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:39:19 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:39:19 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:39:19 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:00:00 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:00:00 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Database Upgrades https://status.rhino.works/incident/192487 Mon, 03 Apr 2023 17:00:00 -0000 https://status.rhino.works/incident/192487#b4ca47b570c5a37be92aae0be531275fc7399abfa809ccaf91a46a2e9043f686 We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected. Cluster Upgrade https://status.rhino.works/incident/180767 Sat, 04 Mar 2023 20:00:00 +0000 https://status.rhino.works/incident/180767#940665c12bf60bf49985638f19687b0429bd7b25561bbcc66ab48fd10e238ac6 Maintenance completed Cluster Upgrade https://status.rhino.works/incident/180767 Sat, 04 Mar 2023 20:00:00 +0000 https://status.rhino.works/incident/180767#940665c12bf60bf49985638f19687b0429bd7b25561bbcc66ab48fd10e238ac6 Maintenance completed Cluster Upgrade https://status.rhino.works/incident/180767 Sat, 04 Mar 2023 20:00:00 +0000 https://status.rhino.works/incident/180767#940665c12bf60bf49985638f19687b0429bd7b25561bbcc66ab48fd10e238ac6 Maintenance completed Cluster Upgrade https://status.rhino.works/incident/180767 Sat, 04 Mar 2023 18:00:00 -0000 https://status.rhino.works/incident/180767#8438bf38dcb8b5ba4c947cb92b98047578570e273a5796462e421af7c0adf786 We will be updating the services platform which will require a brief amount of downtime as we transition versions. During this time, affected services may be sporadically or wholly unavailable. Cluster Upgrade https://status.rhino.works/incident/180767 Sat, 04 Mar 2023 18:00:00 -0000 https://status.rhino.works/incident/180767#8438bf38dcb8b5ba4c947cb92b98047578570e273a5796462e421af7c0adf786 We will be updating the services platform which will require a brief amount of downtime as we transition versions. During this time, affected services may be sporadically or wholly unavailable. Cluster Upgrade https://status.rhino.works/incident/180767 Sat, 04 Mar 2023 18:00:00 -0000 https://status.rhino.works/incident/180767#8438bf38dcb8b5ba4c947cb92b98047578570e273a5796462e421af7c0adf786 We will be updating the services platform which will require a brief amount of downtime as we transition versions. During this time, affected services may be sporadically or wholly unavailable. Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:46:29 +0000 https://status.rhino.works/incident/178448#0b8b4997773cf1aa0ca071be20083a8d5c0a804bf1196b0dbdcac2e157d66620 Maintenance completed Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:46:29 -0000 https://status.rhino.works/incident/178448#b0b315bdb3df55bd310c40a607b41068992e3a5a3b814728055d387eb6cfbb3a We will be upgrading Aegis Analytics to Version 3.0 during this time. The Dashboard Platform will be unavailable. As a result no new simulations or imports will be accepted. Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:46:29 +0000 https://status.rhino.works/incident/178448#0b8b4997773cf1aa0ca071be20083a8d5c0a804bf1196b0dbdcac2e157d66620 Maintenance completed Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:46:29 -0000 https://status.rhino.works/incident/178448#b0b315bdb3df55bd310c40a607b41068992e3a5a3b814728055d387eb6cfbb3a We will be upgrading Aegis Analytics to Version 3.0 during this time. The Dashboard Platform will be unavailable. As a result no new simulations or imports will be accepted. Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:46:29 +0000 https://status.rhino.works/incident/178448#0b8b4997773cf1aa0ca071be20083a8d5c0a804bf1196b0dbdcac2e157d66620 Maintenance completed Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:46:29 -0000 https://status.rhino.works/incident/178448#b0b315bdb3df55bd310c40a607b41068992e3a5a3b814728055d387eb6cfbb3a We will be upgrading Aegis Analytics to Version 3.0 during this time. The Dashboard Platform will be unavailable. As a result no new simulations or imports will be accepted. Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:30:00 -0000 https://status.rhino.works/incident/178448#b0b315bdb3df55bd310c40a607b41068992e3a5a3b814728055d387eb6cfbb3a We will be upgrading Aegis Analytics to Version 3.0 during this time. The Dashboard Platform will be unavailable. As a result no new simulations or imports will be accepted. Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:30:00 -0000 https://status.rhino.works/incident/178448#b0b315bdb3df55bd310c40a607b41068992e3a5a3b814728055d387eb6cfbb3a We will be upgrading Aegis Analytics to Version 3.0 during this time. The Dashboard Platform will be unavailable. As a result no new simulations or imports will be accepted. Upgrade Window for Analytics Platform https://status.rhino.works/incident/178448 Thu, 23 Feb 2023 23:30:00 -0000 https://status.rhino.works/incident/178448#b0b315bdb3df55bd310c40a607b41068992e3a5a3b814728055d387eb6cfbb3a We will be upgrading Aegis Analytics to Version 3.0 during this time. The Dashboard Platform will be unavailable. As a result no new simulations or imports will be accepted. Upstream Server Maintenance https://status.rhino.works/incident/136597 Thu, 17 Nov 2022 06:49:00 +0000 https://status.rhino.works/incident/136597#44f4851ae967808a7cd9c7ae6756724b8ca496def8255e9cd1369e9f006d2ba1 Maintenance completed Upstream Server Maintenance https://status.rhino.works/incident/136597 Thu, 17 Nov 2022 06:49:00 +0000 https://status.rhino.works/incident/136597#44f4851ae967808a7cd9c7ae6756724b8ca496def8255e9cd1369e9f006d2ba1 Maintenance completed Upstream Server Maintenance https://status.rhino.works/incident/136597 Wed, 16 Nov 2022 21:49:00 -0000 https://status.rhino.works/incident/136597#5fe5cce49a0cc72360b44727ed2229576e7a1d154136b9cf741fafd0067ab87c Our Cloud Provider has informed us of a live migration procedure that is to take place. During this time services will be available but performance may be degraded. Upstream Server Maintenance https://status.rhino.works/incident/136597 Wed, 16 Nov 2022 21:49:00 -0000 https://status.rhino.works/incident/136597#5fe5cce49a0cc72360b44727ed2229576e7a1d154136b9cf741fafd0067ab87c Our Cloud Provider has informed us of a live migration procedure that is to take place. During this time services will be available but performance may be degraded. Database Upgrades https://status.rhino.works/incident/132139 Thu, 10 Nov 2022 18:41:58 +0000 https://status.rhino.works/incident/132139#ffef1e6d1781ec115d789a47e585aa78ecc3fb68619f4c2994b0ff188abca001 Maintenance completed Database Upgrades https://status.rhino.works/incident/132139 Thu, 10 Nov 2022 18:41:58 -0000 https://status.rhino.works/incident/132139#27dc63bad5601c2c6e17f39419c37503391ed19d3dddd592d5d44beb15320bba Upstream provider will be performing maintenance on our database. Performance may be degraded but the application will still be available. Database Upgrades https://status.rhino.works/incident/132139 Thu, 10 Nov 2022 18:00:00 -0000 https://status.rhino.works/incident/132139#27dc63bad5601c2c6e17f39419c37503391ed19d3dddd592d5d44beb15320bba Upstream provider will be performing maintenance on our database. Performance may be degraded but the application will still be available. Testing https://status.rhino.works/incident/130302 Fri, 28 Oct 2022 19:59:00 +0000 https://status.rhino.works/incident/130302#27bb831d0101e03744ec8aa625926abf2beaf45f78e3e7040ed368b1095ebf30 Maintenance completed Testing https://status.rhino.works/incident/130302 Fri, 28 Oct 2022 19:59:00 +0000 https://status.rhino.works/incident/130302#27bb831d0101e03744ec8aa625926abf2beaf45f78e3e7040ed368b1095ebf30 Maintenance completed Testing https://status.rhino.works/incident/130302 Fri, 28 Oct 2022 19:59:00 +0000 https://status.rhino.works/incident/130302#27bb831d0101e03744ec8aa625926abf2beaf45f78e3e7040ed368b1095ebf30 Maintenance completed Testing https://status.rhino.works/incident/130302 Thu, 27 Oct 2022 19:59:00 -0000 https://status.rhino.works/incident/130302#100d865c04fab445aefd5389aa4c6d943d7a8403174c8e9146976a937fd5fd86 Doing test maintenance Testing https://status.rhino.works/incident/130302 Thu, 27 Oct 2022 19:59:00 -0000 https://status.rhino.works/incident/130302#100d865c04fab445aefd5389aa4c6d943d7a8403174c8e9146976a937fd5fd86 Doing test maintenance Testing https://status.rhino.works/incident/130302 Thu, 27 Oct 2022 19:59:00 -0000 https://status.rhino.works/incident/130302#100d865c04fab445aefd5389aa4c6d943d7a8403174c8e9146976a937fd5fd86 Doing test maintenance Cloud Provider Maintenance https://status.rhino.works/incident/150645 Wed, 12 Jan 2022 06:00:00 +0000 https://status.rhino.works/incident/150645#c1facb35aba3f96303b717e9dd256a1a26d18c8f2fa40cf3fd10de730ead3397 Maintenance completed Cloud Provider Maintenance https://status.rhino.works/incident/150645 Wed, 12 Jan 2022 06:00:00 +0000 https://status.rhino.works/incident/150645#c1facb35aba3f96303b717e9dd256a1a26d18c8f2fa40cf3fd10de730ead3397 Maintenance completed Cloud Provider Maintenance https://status.rhino.works/incident/150645 Wed, 12 Jan 2022 06:00:00 +0000 https://status.rhino.works/incident/150645#c1facb35aba3f96303b717e9dd256a1a26d18c8f2fa40cf3fd10de730ead3397 Maintenance completed Cloud Provider Maintenance https://status.rhino.works/incident/150645 Wed, 12 Jan 2022 01:00:00 -0000 https://status.rhino.works/incident/150645#289fd6780a13f480061728626832be8c7a8c07082197c2eab2c97ad3d7041060 Our cloud provider will be performing maintenance their core switches in our NYC3 datacenter as part of network upgrades. Inbound and outbound traffic for RW services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact. Cloud Provider Maintenance https://status.rhino.works/incident/150645 Wed, 12 Jan 2022 01:00:00 -0000 https://status.rhino.works/incident/150645#289fd6780a13f480061728626832be8c7a8c07082197c2eab2c97ad3d7041060 Our cloud provider will be performing maintenance their core switches in our NYC3 datacenter as part of network upgrades. Inbound and outbound traffic for RW services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact. Cloud Provider Maintenance https://status.rhino.works/incident/150645 Wed, 12 Jan 2022 01:00:00 -0000 https://status.rhino.works/incident/150645#289fd6780a13f480061728626832be8c7a8c07082197c2eab2c97ad3d7041060 Our cloud provider will be performing maintenance their core switches in our NYC3 datacenter as part of network upgrades. Inbound and outbound traffic for RW services in NYC3 may experience a few brief interruptions as traffic is isolated from core switches being upgraded. This impact would be for a duration of 5 to 10 seconds and could occur a few times within the maintenance window. Our team will make every effort to seamlessly drain traffic in order to limit customer impact.