Rhinoworks
Status
Back

Previous incidents

June 2023
No incidents reported.
May 2023
May 25, 2023
Maintenance

Schedule Processor Issues

We're currently experiencing an issue with our Dashboard Processing Queue which is causing reports to be calculated multiple times per project. We're currently working on a fix, as a result all calculation operations are currently suspended to ensure the validity of calculations.

Completed · 25 May at 01:00pm EDT
April 2023
April 11, 2023
Downtime

Issues with Schedule Processing

We are currently working on an issue with schedules not being processed, we will update this page with more information as we have it.

Resolved · 11 Apr at 03:34pm EDT
Downtime

Issues with Account Login

We're currently tracing a secondary issue with our Account System unable to process logins to Analytics. We'll update this page with any new information.

Resolved · 11 Apr at 01:39pm EDT
Maintenance

Scheduler Maintenance

We will be performing maintenance on our schedule processors after-hours in order to apply fixes to ensure the failure method identified in the previous downtime no longer occurs.

Completed · 12 Apr at 12:00am EDT
April 03, 2023
Maintenance

Database Upgrades

We're currently performing database upgrades for Aegis Analytics. During this period, Analytics connections or project uploads may be interrupted but will be restored once completed. No downtime is expected.

Completed · 3 Apr at 03:00pm EDT
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